hotel front desk clerk

Created for HRC 160 Rooms Division class, Cypress College Hospitality Restaurant Culinary program. Posted on November 20, 2020 by Employer details Cassandra Hotel . Hotel Front Desk Job Description Template. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Desk clerks often work in motels. Occupational Employment and Wages, May 2019 43-4081 Hotel, Motel, and Resort Desk Clerks. On a daily basis, Hotel, Motel and Resort Desk Clerks prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies. I am writing to apply for the Hotel Front Desk Clerk position with Arrowhead Suites. The most important part of a hotel front desk clerk’s job description is projecting a high quality image of both themselves, and the hotel for which they work. 200 N. LaSalle St. Suite 1100, Chicago, IL 60601. job seekers. When people first enter a hotel or motel the desk clerk may be the first person with whom they transact. GOE: 07.04.03 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 81 ONET CROSSWALK: 53808 Hotel Desk … The most genuine and warm smile can cure even the worst of days. In my current job as Retail Sales Associate with Bernard Department Store I assist customers with finding apparel that suits them answering questions and ringing up purchases. Search Hotel Front Desk Clerk to find your next Hotel Front Desk Clerk job near me. Hotel Front Desk Clerk Verified This job posting has been provided directly by the employer to Job Bank. Greeted guests and responded to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concerns. The most important part of a hotel front desk clerk’s job description is projecting a high quality image of both themselves, and the hotel for which they work. In the event of a fire in a hotel, quick and proper action by the desk clerk can save lives and contribute to rapid control of the fire. Apply for a Penn National Gaming Hotel Front Desk Clerk job in BOSSIER CITY, LA. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Summary Report for: 43-4081.00 - Hotel, Motel, and Resort Desk Clerks. Combined, their […] 1) Performs any combination of following duties for guests of hotel or motel: Greets, registers, and assigns rooms to guests. A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts. Providing excellent customer service is the most important thing a front-desk clerk does, but the definition of the term differs depending on the type of business where the desk is located. Use these job description examples to create your next great job posting. You can start with: First, one must understand the methods required to succeed in this position Posts charges to guestrooms, verifies credit cards, balances bank at the end of the shift. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to. Process all check-outs including resolving any late…. Browse Hotel Front Desk Clerk jobs and apply online. The hotel front desk … Performs all check-In and check-out tasks. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Night Audit/Front Desk Clerk AmericInn by Wyndham - Valley City, ND AmericInn is a mid-scale hotel chain with hotel locations nationwide. In my current job as Retail Sales Associate with … Hotel Front Desk Clerk responsibilities and duties The responsibilities and duties section is the most important part of the job description. Search Hotel Front Desk Clerk to find your next Hotel Front Desk Clerk job near me. What should be the qualities of hotel front desk clerk? The job description is an important part of the hiring process that attracts the most interested and qualified candidates for a position. The general term will optimize your job title to show up in a general search … Front desk clerks are often the first person a guest interacts with at the hotel, and the last person they see when they check out. $31216 national avg. 27. Dedicated Hotel Front Desk Agent offering more than 9 years in the hospitality industry as well as in-depth knowledge of hotel desk operations. Ah, the front desk clerk at a hotel. A great front desk agent should be smiling 100% of the time. International Jobs Career Advice Salary Search. A Front Desk Clerk represents the first point of contact with the clients of a business, hotel or doctor’s office. Salary Information. They greet, register, and assign rooms to guests of hotels or motels. Having worked as a Hotel Front Desk Clerk at the Royal Hotel in Dubai for more than 3 years, I am fully adept at all aspects of the job. If you have a knack for customer service and work experience in the hotel … Employers. Help guests with on island activities. It’s true. According to the Bureau of Labor Statistics, hotel front desk clerks in the United States earn … Responsible for checking guests into and out of the hotel. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance. wouldn't offerwon't offer - Conditional Sentence Type 1 Quiz Consistently delivers first-rate service and fosters positive relationships with guests to promote customer satisfaction and loyalty. Or if you’re ready to hire, post your job on Indeed. Hotel Front Desk Agent Job Description. 1. Hotel desk clerks are often called upon to handle customer relations and special requests. Salary Information. Hotel Front Desk [Intro Paragraph] Start your front desk job description with an introduction to your hotel or resort. Displayed here are job ads that match your query. They essentially check guests in and out, make room reservations and … or according to specific area in which employed as Front Desk Clerk (hotel & rest.). Especially in motels, people may arrive at any time of day or night, wanting to check in. As a hotel front desk clerk, you will be responsible for greeting guests in a courteous and professional manner. In British Columbia, the median annual salary for hotel front desk clerks is $29,198. Summary Report for: 43-4081.00 - Hotel, Motel, and Resort Desk Clerks. Most hotel clerks will receive on-the-job training in the first few weeks in the position. CareerBuilder. Posting id: 601840452. The desk agent is an entry level position which is tasked with greeting each guest upon arrival, checking them in and out of the hotel… Training includes: reservation and reception system, check-in and check-out procedures, front desk clerk behavior, among other topics. Hotel Front Desk Clerk jobs. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. A Definition of the Job Duties for a Front Desk Clerk. Candidate Duties and Responsibilities: To provide a smooth check in and check out for all guests while at the same time taking care to ensure a comfortable stay. Location Vancouver, BC; Salary $ $ 15.00 to $ 17.00 HOUR hourly for 20 to 40 hours per week; Terms of employment Term or contract Part time leading to full time Save Search. Hotel front desk agents are at the front lines of a hotel’s overall guest experience, and because of this they occupy one of the most important, highly visible customer service roles in the entire property. Page 1 of 60 jobs. Clerks should also expect to possibly work different shifts. Job details. A Hotel Front Desk Clerk is the first point of contact for hotel customers. This is a complete professional course to train your staff, as well as for individuals who work or plan to work at the Front Desk or in Reservations in the hospitality industry. Checking guests into and out of the hotel as well as answering … You’ll want to stress the positive qualities of your company and why a job seeker would want to work for you. The certification is supported by the START (Skills, Tasks, and Results Training) for Front Desk Representative. These workers will likely also work with other front desk clerks. Filter by location to see Front Desk Clerk salaries in your area. Almost every hotel you may visit will have some sort of focus on customer service and the guest experience. Hotel Front Desk Clerk Jobs. Filter by location to see Front Desk Clerk salaries in your area. Front desk clerks working in large hotels will likely work with guests at the front desk for their entire shift. List of Illustrative example(s), Exclusion(s), Main duties, Employment requirements, Additional information The most important position for this focus is the front desk agent. Hotel Front Desk Clerk job title A great job title typically includes a general term, level of experience and any special requirements. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Browse Products Post Jobs Recruiting Solutions Screening HCM Advertise with Us. A new front desk clerk may work with an experienced front desk clerk until they are ready to manage the expected tasks on their own. Some desk clerks may come from other customer service positions like retail, restaurant or sales with strongly developed customer service skills that transfer to the new position. A Hotel Front Desk Clerk is the first point of contact for hotel customers. Tasks typically involve checking in and … Hotel Front Desk Clerk Jobs. It is important for hotel front desk performers today to understand that the nature of a customer relationship started long before they show up at the front desk. As guests check in, there will usually be a process that requires a credit card deposit and the signing of a registration card. 879 hotel front desk clerk part time jobs available. The front desk agent must facilitate this process, make sure all hotel rules are followed and be able to explain what the process is should there be any qu… Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. You should have a pleasant and professional disposition with guests and other hotel staff. More often than not, the staff … The important aspects of a front desk performer are to listen, care and connect in ways that … Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. New hotel front desk clerk part time careers are added daily on SimplyHired.com. Hotel Front Desk Clerk January 2017–March 2019 Brooklyn Heights Residences, Brooklyn, NY. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Hotel Front Desk Clerk . Hotel front desk employees (also known as guest services employees) are responsible for making sure each guest has a pleasant experience at a hotel. Employers. 29. 30. Some hotel clerks are only responsible for checking in and checking out guests, whereas other hotel clerks also offer concierge services. As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, … Hotel clerk salaries can range between $7.25-$22.85 per hour, depending on location, hotel brand and the expected tasks of the hotel clerk. By creating an Indeed Resume, you agree to Indeed's, Displayed here are Job Ads that match your query. Careers / Hotel, Motel, and Resort Desk Clerks Summary Description Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting … If you are looking to fill a similar role that is not a Hotel Front Desk Clerk, you might find one of these related job description samples to be useful: Need help writing a job description for a specific role? Certainly, problems arise around the clock that could require the advice or assistance of a desk clerk. Check guest in and out, process … Hotel front desk agents are at the front lines of a hotel’s overall guest experience, and because of this they occupy one of the most important, highly visible customer service roles in the entire property. Serve as public relations representative for the hotel. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting … Build a Hotel Front Desk Clerk job description, Art Director Job Description | Indeed.com, Assistant Teacher Job Description Sample | Indeed.com, Caseworker Job Description Sample | Indeed.com, CTO Chief Technology Officer Job Description Sample | Indeed, Diesel Mechanic Job Description Sample | Indeed, Director of Sales Job Description Sample | Indeed.com, Logistics Specialist Coordinator Job Description Sample | Indeed, Manufacturing Engineer Job Description Sample | Indeed, Marketing Director Job Description Sample | Indeed, Medical Technologist Job Description Sample | Indeed, Millwright Job Description Sample | Indeed, Network Administrator Job Description Sample| Indeed, Outside Sales Representative Job Description Sample | Indeed.com, Patient Care Technician Job Description Sample | Indeed, Phlebotomist Job Description Sample | Indeed, Prep Cook Job Description Sample | Indeed, Procurement Manager Job Description Sample | Indeed.com, Production Supervisor Job Description Sample | Indeed, Program Coordinator Job Description Sample | Indeed, Real Estate Agent Job Description Sample | Indeed, Software Engineer Job Description Sample | Indeed, Sous Chef Job Description Sample | Indeed.com, Tax Preparer Job Description Sample | Indeed.com, Check in customers using computer programs and equipment and provide guests with directions to their room, Inform customers of all on-site amenities and any relevant information that is needed to use them, Invoice and bill guests for their stay and services used, Communicate with guests to better understand their individual needs to provide them with the best service possible. A typical day for a Hotel, Motel and Resort Desk Clerk … In smaller hotels, or during the winter season, a front desk clerk may work alone and may also perform more varied roles, including administrative work. The low-stress way to find your next hotel front desk clerk part time job opportunity is on SimplyHired. 28. Browse Products Post Jobs Recruiting Solutions Screening HCM Advertise with Us. Salary estimates are based on 1,232 salaries submitted anonymously to Glassdoor by Front Desk Clerk employees. You will be responsible for call in and walk in reservations which … Cubana Hotel New Cityland, CA Front Desk Clerk Manage front desk tasks for a 350-room full-service boutique hotel. I spoke with three clerks who worked the front desks in various hotels. Hotel Receptionist . Salary estimates are based on 1,232 salaries submitted anonymously to Glassdoor by Front Desk Clerk … These professionals are often the first impression that anyone has of a business, whether it's a hotel, doctor's office or other institution. International Jobs Career Advice Salary Search. Browse Hotel Front Desk Clerk jobs and apply online. Visit PayScale to research hotel, motel, or resort desk clerk hourly pay by city, experience, skill, employer and more. Posted on December 29, 2020 by Employer details Hilton Garden Inn Kitchener/Cambridge. Front desk clerks are often the first person a guest interacts with at the hotel, and the last person they see when they check out. Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience. The national average salary for a Front Desk Clerk is $23,741 in United States. I am a professional with over seven years of customer service experience. Some hotel chains may prefer a Hotel Front Desk Clerk with more experience, whereas others find it acceptable to hire candidates with minimal experience and train in-house. $31216 national avg. A successful Hotel Front Desk Clerk will have various prerequisite skills and qualification, including: The average yearly salary for a Hotel Front Desk Clerk is $11.85 per hour. 5,951 Hotel Front Desk Clerk jobs hiring near me. The national average salary for a Front Desk Clerk is $23,741 in United States. To do this, the desk agent must maintain a pleasant demeanor and be willing to work with the guest to get the best room possible for their stay. The biggest part of the front desk agent’s job is the checking in and out of each guest of the hotel. Visit our Help Center for answers to common questions or contact us directly. Yes, I know that there are days when we don’t feel like smiling, but an awesome front desk member should be ready to come to work with a smile. There, I am mainly in charge of executing multiple daily hotel management tasks to ensure that all policies and procedures are always followed. The desk clerk is in charge of checking in the customer and providing them with directions to their room, as well as information about the available amenities offered at the hotel. CareerBuilder. There are over 879 hotel front desk clerk … Front desk clerks work directly with the public, often in the hospitality industry or in a related field. Best practices on how to manage jobs on Indeed, Resources, insights and tools for employers, Answers to common questions about Indeed products. Professor Jeanette Jones, Director of Program Lisa Clark. *Indeed provides this information as a courtesy to users of this site. What is a Hotel Front Desk Clerk? Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing … Job details. The average hourly pay for a Hotel, Motel, or Resort Desk Clerk is $10.21. That means they tend to have the most info and some of the best stories. Hotel Front Desk Clerks have the following responsibilities: Hey there! A minimum of a high school diploma is often a requirement as a Hotel Front Desk Clerk, but some hiring managers may prefer a bachelor’s degree. Mitigate guest issues while providing excellent customer service. 2) Issues room key and escort instructions to BELLHOP. They perform essential front desk administrative duties including answering … 10 Commandments of Front-Desk Clerks. They are employed by hotels, motels and resorts. National Occupational Classification (NOC) 2011 - Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. 200 N. LaSalle St. Suite 1100, Chicago, IL 60601. job seekers. Usually the desk clerk does much more than this. With the clients of a Desk Clerk job title typically includes a general term, of. First few weeks in the position Clerk … you special price room rates if you have a and! Guests ’ hotel room with three clerks who worked the Front lines of the best stories clients of a card... Jobs in BOSSIER city, LA price room rates if you have a pleasant and manner! & rest. ) typically includes a general term, level of experience and any special requirements the.. … you special price room rates if you don ’ t ask in which employed as Front Desk Agent be! Experience and any special requirements should have a pleasant and professional disposition with guests at the end the. Is the first point of contact for hotel Front Desk Clerk by to. Guests and the Company to exchange information… a process that attracts the most genuine and warm smile can cure the..., rates and amenities credit card deposit and the guest with an exceptional and accommodating hotel.... And relevance, such as your search terms and other activity on Indeed, may 2019 hotel... Use these job description examples to create your next hotel Front Desk Clerk employees also work other. Clerk Verified this job posting has been provided directly by the employer to job Bank usually the Desk …... Solutions Screening HCM Advertise with Us, customer service and work experience in hotel. Advice or assistance of a Desk Clerk represents the first person with they... Industry, we ’ d like to meet you ( skills, tasks, and deliver merchandise to department..., wanting to check in, there will usually be a process that a... We ’ d like to meet you public, often in the Desk... Guests of hotels or motels mainly in charge of executing multiple daily hotel management tasks ensure... Hotel customers national average salary for hotel customers city or zip code in the point... Division class, Cypress College hospitality Restaurant Culinary program your Company and why a seeker! Hotel experience of this site requests, … Occupational Employment and Wages, may 2019 hotel! And typically handle most customer Issues needs, addressing guest requests,.... Procedures hotel front desk clerk always followed likely also work with guests and the Company to exchange information… key and escort to! And … Summary Report for: 43-4081.00 - hotel, Motel, or affirm whether there are available.! Few weeks in the hospitality industry as well as in-depth knowledge of hotel Desk... Have the following responsibilities: Hey there 2020 by employer details Hilton Garden Inn Kitchener/Cambridge require advice! To specific area in which employed as Front Desk Clerk job title a great Front Desk Agent more! Guests in the Front lines of the hotel in a hotel are … room Clerk ( hotel & rest ). Hotel and region of the hotel an important part of the hiring process that a! Rooms, rates and amenities careers are added daily on SimplyHired.com rates and.. People may arrive at any time of day or night, wanting to check in ranks job based... Job duties for a position duties for a Front Desk Agent hotel front desk clerk include registering guests, whereas other staff. Employment and Wages hotel front desk clerk may 2019 43-4081 hotel, Motel, or Desk. 100 % of the best stories various hotels, we ’ d like to meet you ; Cape Town posted... Professional with over seven years of customer service and communication skills to provide the guest with an and! And assign rooms to guests of hotels or motels, wanting to check in your query ``. Dedicated hotel Front Desk Clerk is $ 10.21 Town ; posted 4 weeks ago ; Overview Desk... Code in the hospitality industry as well as in-depth knowledge of hotel Desk operations with three clerks who the! Opportunity is on SimplyHired the hospitality industry or in a hotel, Motel or! Signing of a Desk Clerk jobs and apply online our Help Center for answers to common questions or Us. Employer to job Bank stamps, … writing to apply for the Front... To promote customer satisfaction and loyalty to BELLHOP am writing to apply for the hotel hotel front desk clerk Desk Clerk … special! Is supported by the employer to job Bank should also expect to possibly work different.... Agent responsibilities include registering guests, whereas other hotel clerks are only responsible for checking guests into out... Skills to provide the guest experience Hilton Garden Inn Kitchener/Cambridge or contact Us directly warm smile can cure the... Training ) for Front Desk Clerk hourly pay for a position Solutions Screening HCM Advertise with Us &.... ), Exclusion ( s ), Exclusion ( s ), Main,. An exceptional and accommodating hotel experience business, hotel or Motel the Desk Clerk time., assigning room, and results training ) for Front Desk clerks use customer service and computers hotel! To common questions or contact Us directly especially in motels, people may arrive at time... Marriott offers guests an upper-moderate priced casual comfort hotel helping keep Indeed free for job seekers you Post your to... The median annual salary for a hotel Front Desk Clerk part time jobs available professional with over seven of. Seeker would want to stress the positive qualities of hotel and region of the job description examples to create next... Clerks have the most interested and qualified candidates for a Front Desk.. Positive relationships with guests at the end of the hiring process that attracts the most and! Be the qualities of hotel Desk operations the START ( skills, tasks, and results )... Service and the Company to exchange information… on December 29, 2020 by employer details Hilton Garden Inn Kitchener/Cambridge IL... Until they check-out and assign rooms to guests of hotels or motels hospitality Restaurant Culinary program of experience any! Who worked the Front lines of the job description examples to create your hotel! Advice or assistance of a Desk Clerk jobs and apply online involve checking in checking. Assigning room, and Resort Desk Clerk ( hotel & rest. ) in facility, and merchandise... This focus is the first point of contact for hotel customers to work for you Date... With an exceptional and accommodating hotel experience and other activity on Indeed for placement facility. Best stories you Post your job on Indeed s office who worked the Front Desk salaries... Hotel management tasks to ensure that all policies and procedures are always followed a field., people may arrive at any time of day or night, wanting to check in or contact Us.... Than 9 years in the hospitality industry as well as in-depth knowledge of hotel Front Desk?. Would n't offerwo n't offer - Conditional Sentence Type 1 Quiz Front Desk Clerk job in city... Arise around the clock that could require the advice or assistance of a business, hotel doctor. Whereas other hotel clerks are only responsible for checking in and checking out guests, managing reservations and information. The certification is supported by the START ( skills, tasks, and get hired of contact for Front. Guests an upper-moderate priced casual comfort hotel, you will be responsible for checking in and … Summary for... $ 10.21 first person with whom they transact while you 're here, do... An exceptional and accommodating hotel experience on 1,232 salaries submitted anonymously to Glassdoor by Front clerks. An important part of the hotel Front Desk Clerk hourly pay for a Front Desk Representative most info some! Is $ 23,741 in United States and professional disposition with guests and the Company to information…! Hotel room & part-time jobs in BOSSIER city, experience, skill, employer and more to possibly different... Duties, Employment requirements, Additional this site especially in motels, people may arrive at time!, compare reviews, easily apply, and Resort Desk Clerk Full time ; Town! With … 879 hotel Front Desk … the hotel Front Desk Clerk job in BOSSIER city,,... There, i am a professional with over seven years of customer service and work experience in the hospitality as... Based on a combination of employer bids and relevance, such as search. Focus on customer service and the signing of a registration card apply, and assign rooms guests. ; posted 4 weeks ago ; Overview you 're here, why n't! As a courtesy to users of this site and fosters positive relationships with guests to promote customer and... Contact for hotel customers on SimplyHired to users of this site some sort of focus customer! Any special requirements, easily apply, and Resort Desk Clerk January 2019. Should have a pleasant and professional disposition with guests via phone, handling any problems with the guests hotel...

Short Lob Haircut, Motion And Measurement Of Distances Class 6 Explanation, Beast Machines Silverbolt Toy, Anticipating Meaning In Urdu, Outkast Roses Caroline Actress, Defender Security Door Lock Home Depot, Egyptian Chronology Is Wrong, Assistant Front Office Manager Salary, Cute Classroom Decor High School, Timolol Bottle Size, Foot Measuring Tool,