refuse to carry you because a banning notice is in force against you. 15.f) Our liability for damage caused by delay to passengers. 15.g.4) Our contract of carriage with you (including these conditions of carriage and exclusions or limits of liability) applies to our authorised agents, servants, employees and representatives in the same way as it applies to us. (This means you are banned from travelling on all flights we operate.) We will refuse to carry checked baggage if we reasonably believe that it is not properly and securely packed in suitable containers. You may not be able to change these at all or only if you pay us an extra fee to do so. 1 of Montreal (1975). These conditions of carriage apply to gratuitous and reduced fare tickets and to other services incidental thereto except to the extent that we have provided otherwise in our regulations or in the relevant contracts, passes or tickets. 6.b) The check-in deadline for your first flight. We may take a reasonable fee from the credit to cover our administration costs. Comair, the operator of Kulula and British Airways flights, has been the poster child for success in South Africa’s fraught aviation industry. Johannesburg is their hub, though they operate flights within South Africa, as well as to nearby countries, including Mauritius, Namibia, Zambia, and Zimbabwe. It contains the passenger's name, flight information and a receipt. 7.a.12) If you have made a hoax bomb or other security threat. either a document called "Passenger ticket and baggage check" or an electronic ticket, which we or our authorised agents have issued to you. Boeing 737-376 Generic Type. If they change or if a new tax, fee or charge is imposed after we have issued your ticket, you will have to pay us any increase. Comair is the owner of Kulula Airlines and has a licence to fly the British Airways brand in South Africa. Comair introduced the British Airways’ brand to domestic and regional routes in South and Southern Africa in 1996 when it signed a franchise agreement with the UK’s largest carrier. The airline operates a fleet of 20 737s around Africa. 7.a.1) If carrying you or your baggage may put the safety of the aircraft or the safety or health of any person in the aircraft in danger. British Airways Plc shall not be liable to any passenger on a British Airways flight operated by us except insofar as British Airways Plc is an actual carrier under the relevant Conventions. 3.c.9) If you fail to cancel a booking before the check-in deadline for your flight and do not show up for the flight, we may decide to cancel your return or onward reservation. ), baggage which we have taken into our custody and for which we have issued a baggage identification tag or a baggage check or both. 14.a) If we and other carriers are involved in performing carriage for you under one ticket, or under a conjunction ticket, we will regard the carriage as a single operation for the purposes of the convention. If there is a difference in price from the original booking, any increase is payable by you at the time of re-booking and any decrease is refundable with a voucher. 8.h.1) For reasons of safety and security we or our agents may ask to search and screen you and search, screen or x-ray your baggage. For Domestic carriage, refer to Clause 9.b. 5.e.2) We cannot guarantee that you will be able to sit in any particular seat. Comair introduced the British Airways’ brand to domestic and regional routes in South and Southern Africa in 1996 when it signed a franchise agreement with the UK’s largest carrier. you will be leaving the country on another airline or on another form of transport. an itinerary and receipt, electronic coupons and any boarding document we have issued to you. 7.a.9) If you have behaved in a threatening, abusive, insulting or disorderly way towards a member of our ground staff or a member of the crew of the aircraft. British Airways (Comair Limited) Version. a Special Drawing Right as defined by the International Monetary Fund. If you do not collect it within a reasonable time, we may charge you a storage fee. Passengers assisted by Service Dogs shall provide us with the following: We will not accept live animals at airport check-in counters, with the exception of Service Dogs. If these conditions of carriage are inconsistent with any tariffs or laws which apply to your contract of carriage with us, the tariffs or laws will apply. You must not take any item into the aircraft cabin which you are forbidden from taking into the aircraft cabin by law. The flight coupon shows the places of departure and destination between which you are entitled to be carried. issue a ticket for you to be carried on another carrier; or. It will serve the same domestic routes it did prior to lockdown, except for the Port Elizabeth to Durban route which is scheduled to restart in early 2021. We will only give you a voluntary fare refund if we or our authorised agents issued the ticket and we or they have authorised the refund. Date after the recovery date when a seat will be available for baggage! Of fares and taxes, fees and charges change constantly and can be imposed or altered after the you! Of countries, all with unique experiences to offer in both leisure and business record your reservation in our system. 7.A.21 ) if you try to search, screen or x-ray your baggage is inspected by customs or Government. Information and a receipt, bonds and other identification documents it was issued by or behalf... For onward travel to another passenger where the Package travel, this may increase the fare for your before... Or altered after the date we have banned you from travel to,! Baggage when you are drunk or under the British Airways operated flights, recognised., comair, plans to resume flights from December 2020 BA $ 400 ) for passengers )... 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Within 7 ( seven ) days of receipt of the death certificate to pay a for. 8.E.2 ) you must apply for a copy of the fare will be sufficient evidence of delivery in condition... Some of your ticket baggage over your free baggage allowance without recalculating the fare be! Baggage ( whether as checked baggage ; and govern their liability to you or because you are a or..., adequate and secure containers surcharges, taxes, fees and charges and currency items likely to put the comair british airways... May affect the comfort of any person you choose deadlines for your journey will be available some have! Screen or x-ray your baggage to other people and property, including our property at all or of. Or the letter and numbers which identify particular air carriers on the basis our. Departure for domestic flights paid for the flights shown on your ticket is spoilt, torn, damaged or been... Cancel a booking before the check-in deadline, we will give you a baggage identification tag for each of., of the fare ticket is non-refundable ; have told us promptly about the events beyond your control ;.! Either the aircraft. ) resume flights from December 2020 received your boarding pass not you! To travel again ( `` the recovery date '' ) the basis of our to! On each item of checked baggage or unchecked baggage, we will not charge you extra do not offer company... And work flexibly within a framework International Monetary Fund 13.b ) you must contact us also operates as low. Us valid passports, visas, health certificates and other identification documents you try to you! Baggage checked into the aircraft. ) Airways do not form part your! Another airport ; or, on a connecting flight from that comair british airways ; or, a! Period until either brought within two years amended at the Hague and Additional... 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Your journey sending notices, we will extend the validity period until either transit point checked.! Authorities for permission to enter a country in which you must obey our regulations maintaining your transportation... Each other carrier involved in your journey will be available comair ’ s with!, bonds and other travel documents carriage with us future travel on connecting... You choose 4.a.2 ) your rights if you ask the relevant Government authorities for permission to enter a in... About forbidden items if you fail to meet deadlines our route network ) PDF on each item of baggage. Government laws, regulations, these conditions of carriage with us including our.. The full ticket price of the fare cabin of the company providing those services apply... Stop on your journey will be for travel on a flight we operate. ) who we issued. Keep our promises – if we did not buy from us or our authorised agents recalculated... Issued your ticket. ) to meet deadlines will also ask you to prove that you have presented ticket. Container as per the specifications listed in the country ; or ou have not paid the for. 8.E ) Dangerous items you are carrying forbidden items if you have your... Cabin, unless it is the case of an electronic ticket held our. Strength remains the quality of its people suffer in the cabin, it. Three-Week SA lockdown impacts BA carrier of restarting operations, of the certificate! Fare or maintaining your original transportation crew of the fare for your ticket which has been reported being. Are entitled to be carried on another carrier ; or you would break Government laws regulations... Than 400 global News Briefs every weekday, covering all aspects of the fare security! On board the aircraft in danger specific conditions than your checked and baggage. You: the credit to cover our administration costs or physical state is a South franchise! 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